Jukebox FAQ

The Jukebox has the ability to automatically play up to 20 vinyl records, which translates to 15 hours of uninterrupted music. It provides the flexibility of playing either the A-side or the B-side of the records. Users can choose between listening to individual records, selecting playlists organized by music genres, or simply playing music on shuffle mode. 

At Orphéau, we want our customers to fully enjoy the experience of owning a Jukebox, which is why we include a special bonus with every purchase. Each Jukebox is delivered with a selection of 20 vinyl records, carefully curated to showcase the best of each era and genre. From classic rock to jazz, soul, funk, and more, our vinyl collection is sure to impress even the most discerning music lovers.

We believe that music is meant to be shared and enjoyed, and we want our customers to have the opportunity to experience the rich, warm sound of vinyl records in the comfort of their own homes. Whether you're hosting a party, relaxing with friends, or simply enjoying some quiet time, our vinyl collection is the perfect addition to any Jukebox.

We are constantly updating our vinyl collection to include new and exciting releases, so our customers can continue to discover and explore new music. And if you have a special request or favorite album, just let us know – we'll do our best to include it in your vinyl selection.

We believe that music is an essential part of life, and we are committed to providing our customers with the best possible listening experience. So sit back, relax, and enjoy the music – your Jukebox and vinyl collection are sure to bring joy and inspiration for years to come.

Changing a record in the Jukebox is extremely simple. The door located in front of the stack of 20 records can be easily opened, and the user can simply remove the desired record (not the one that is currently playing) and replace it with another one, just like on a traditional turntable.

Orphéau Jukebox can play a wide range of vinyl records, including all types of 33 RPM records, from old to new pressings, with a weight range of 110 to 180 grams, as long as they are in good condition (not warped or scratched). Additionally, the Jukebox is equipped with Bluetooth and WiFi connectivity, making it compatible with various digital formats.

Orphéau Jukebox can be remotely controlled through the Disquenoir app via WiFi, allowing for a seamless and user-friendly experience. The app provides a simple selection of vinyl records or albums, as well as the automatic creation of playlists by genre. Available on iOS and suitable for all ages, the app is also free of charge for a lifetime. 

The sound quality of Orphéau Jukeboxes is nothing short of extraordinary. The turntable features a belt-drive system with a unique spring suspension, which minimizes vibrations and ensures a smooth, stable rotation. The tonearm is a highly precise S-shaped model, and it comes equipped with a top-of-the-line Ortofon 2M Red cartridge and diamond stylus. In addition to the analog setup, the integrated solutions also feature a powerful 4x100W amplifier, Sonos interface, Mobius stereo Invisible Speakers, and a 320W subwoofer. All of these elements come together to deliver an unparalleled listening experience that is sure to satisfy even the most discerning audiophile. 

Also, all Jukeboxes can be connected to an existing amplifier via RCA, and is already pre-amplified, making it easy for those who already have their own amplification setup. 

Orphéau Jukebox is designed to be easily connected to any standard power outlet (110-230 volts) and to an internet WiFi network. This means that it can be installed in any room of your house or business without any special electrical or network requirements. 

Jukeboxes are designed with high-density LED strips, providing an even and vibrant illumination. Even when turned off, the Jukebox's lighting system remains a statement piece in any room. The LED lighting can be adjusted to four different brightness levels through the Disquenoir app, or turned off entirely for a more subdued ambiance. 

At Orphéau, our commitment to French craftsmanship and excellence is reflected in every Jukebox we create. From design to assembly, our highly skilled team of professionals in Noyal-sur-Vilaine, Brittany, includes mechanics, electricians, automation experts, welders, and more, all dedicated to producing exceptional Jukeboxes. We have also partnered with the prestigious furniture company, Philippe Hurel, to ensure that our Jukeboxes are housed in the finest quality cabinetry, with the added bonus of their coveted label, Entreprise du Patrimoine Vivant. The result is a true masterpiece, worthy of any home, business, or event space. 

At Orphéau, we pride ourselves not only on the quality of our Jukeboxes but also on the care we take to ensure they arrive in pristine condition. That's why we package each Jukebox in a custom-designed wooden transport crate, reinforced with foam walls and covers, to provide optimal protection during transport.

We understand that the safe delivery of your Jukebox is just the first step in your journey with Orphéau. That's why we go the extra mile to provide exceptional service from the moment your Jukebox arrives. A representative from Orphéau will always be present at the time of delivery to provide a thorough demonstration of the Jukebox, ensuring that you are completely comfortable with all aspects of your new acquisition. This includes setting up your Jukebox, connecting it to your audio system, and demonstrating its features and capabilities.

We believe that the delivery of your Jukebox should be an exciting and unforgettable experience. That's why we take great pride in ensuring that your Jukebox arrives in perfect condition and that our representatives are there to assist you every step of the way.

Maintaining your Jukebox is a breeze, and requires no special care other than dusting and keeping the doors closed to prevent dust buildup. To make it even easier, we provide a maintenance kit including a vinyl brush, a diamond stylus brush, and a replacement drive belt. And for those longer periods of non-use, a special grease is also included to ensure the smooth operation of the screw and prevent any potential squeaking.
Plus, with a 2-year warranty (extensible to 5 years on request), you can enjoy peace of mind knowing that you're covered in case of any issues. 

All Jukebox Orphéau products are certified compliant with IEC 62368-1:2014 (Second Edition) +EU +USA +Canada national deviations. This certification ensures that our products meet the highest safety standards for audio, video, information, and communication technology equipment. We take the safety of our customers very seriously, and this certification is just one way that we demonstrate our commitment to providing safe and reliable products. 

Orphéau is the exclusive owner of all design plans, electrical and automation diagrams related to its machines. Patents are currently pending for the clamp, mechanics, and automation aspects. Any unauthorized use or reproduction of these materials without prior written consent from Orphéau may result in legal action.